December 3rd, 2009 — cathy
We heard from you â€“ a lot â€“ and so we checked it out ourselves: PodBean.com has had service problems for the past couple of days. We understand that those of you hosting your podcasts through PodBean want to get back online, like, now if not sooner, so Blubrry is giving you 30 free days hosting to sort out the situation. Reach us at email@example.com. Warning, though, once you get a taste of Blubrry, you might not want to go back â€“ and thatâ€™s fine with us, too!
June 5th, 2009 — Todd
Did you know you can check out the blubrry help site when you have questions on a feature or service?
Our help site at help.blubrry.com is growing steadily and features written information and demo videos to assist members of our community and our customers. We want you to be able to more effectively use our products while lowering the number of support tickets. Some of the videos and help topics are short and snappy and some of them are long and detailed. All are highly informative.
Don’t see a topic covered? Let us know and we will fill the void. We will even be posting training topics by top leaders in the podcasting space that will help you build and grow your podcast.
Be sure to subscribe to the Blubrry Help Podcast as well so that you get all of the topics we cover delivered directly to your media player!
January 1st, 2009 — Todd
In a not so surprising move, considering what we have learned over the past five days, Podango has shut down their podcasting services. Unfortunately, we are no longer able to transition anymore podcasters from Podango.
Their website is offline and media files are no longer available for download. The only service Podango is offering their customers at this point is feed redirection. Sadly, this means nothing if the podcaster didn’t move their feed before the beginning of the year.
Beyond shocking is that this company would give 5 days notice to its customers during the holidays, arguably the busiest time of the year for all of us, to move their podcasts. To migrate a show properly, 3-4 weeks are needed to let your audience know of the changes and for services such as iTunes to propagate the new feed URLs. They’ve effectively destroyed a large number of podcasts simply by not providing their customers enough time.
I will have more commentary on this later. At the moment I am highly disappointed in what has transpired, not only with the sudden service shut down but with email correspondence we shared with Podango.